Say the job
Start with the task, not a vague request. “Draft a two-paragraph client update” beats “make this better”.
AI for Work / Choose the tool
Copilot, ChatGPT, Claude and Gemini can all help with drafting, summarising and thinking. The right starting point depends on where the work already lives and what the team is trying to do.
Copilot is usually the easiest assistant to introduce when the work already sits in Microsoft tools. The key is learning what it can see in each app and giving it enough context to work from.
Best first fit
Teams already living in Microsoft 365, Outlook, Word, Excel, PowerPoint, Teams, Edge, and Windows.
ChatGPT is a flexible general assistant. It is often best when the task is not locked inside one office app and the user wants to talk through a problem, draft something, or work with uploaded material.
Best first fit
General drafting, brainstorming, analysis, document shaping, custom GPT-style helpers, and mixed personal/business tasks.
Claude is strong when the user needs thoughtful written output, careful comparison, or help with longer source material. It is useful for turning messy context into readable decisions.
Best first fit
Careful writing, long-document review, structured thinking, policies, instructions, and collaborative drafting.
Gemini makes the most sense when the team already works in Gmail, Drive, Docs, Sheets, Slides, and Google Meet. The setup question is less “what can AI do?” and more “where should it help in the workday?”
Best first fit
Google Workspace users, Gmail, Docs, Sheets, Slides, Drive-connected work, research assistance, and Google-native teams.
The assistant names and buttons change. The useful working pattern does not.
Start with the task, not a vague request. “Draft a two-paragraph client update” beats “make this better”.
Paste or attach the facts it should use. Ask it to flag missing information instead of guessing.
Tell it whether you want bullets, a table, an email, a checklist, a decision brief, or a first draft.
Treat the output as a helpful draft. Check facts, tone, private information, and anything customer-facing.
Bring one real task. We can decide where AI helps, set sensible data rules and leave your team with something reusable.