Mark Hay

AI for Work / ChatGPT guide

ChatGPT: set it up so people actually use it.

ChatGPT is a flexible general assistant. It is often best when the task is not locked inside one office app and the user wants to talk through a problem, draft something, or work with uploaded material.

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The working method

Start with a real task and the source facts.
Set the audience, constraints and output shape.
Check the result before it leaves the business.
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First-week setup

  1. 1Create or confirm the account and plan the person is using.
  2. 2Set useful custom instructions if available: role, tone, business context, and common preferences.
  3. 3Create a repeatable chat habit: task, background, source text, success criteria, and limits.
  4. 4Use Projects or saved work areas where available for recurring business work.

Good first uses

Rewrite a customer email in a clearer tone.
Turn notes into a proposal, brief, or checklist.
Compare options and ask for assumptions and risks.

Watch-outs

  • Do not paste sensitive data unless the business has agreed the account and data rules.
  • Separate one-off chats from reusable business workflows.
  • Ask it to show assumptions when the source material is incomplete.

Need a workflow fitted to your business?

Bring one real task. We can decide where AI helps, set sensible data rules and leave your team with something reusable.

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