Training and workshops

AI support for SMEs that need practical adoption, not theatre.

A tailored workshop should help people use Copilot, ChatGPT, Claude or Gemini safely on real work: emails, meetings, reports, proposals, admin, customer support and decision briefs.

Same basics, different buttons

Copilot, ChatGPT, Claude and Gemini all need the same core habits: clear task, useful context, preferred output shape, and a human check before use.

CopilotChatGPTClaudeGemini

Practical flow: choose the assistant, set safe habits, use the helper tools, then train the team on real work.

Microsoft CopilotChatGPTClaudeGemini

90 minutes

AI setup session

Owner-managed businesses that need the basics set up properly.

Outcome

Assistant choice, account/settings checklist, data-use rules, and five repeatable first workflows.

Half day

Team adoption workshop

Teams who have access to AI tools but do not yet use them consistently.

Outcome

Plain-English training, role-specific examples, shared prompt patterns, and a safe-use guide.

1-2 days

Workflow build sprint

SMEs that want AI built into reporting, admin, proposals, operations, or customer support.

Outcome

Reusable templates, assistant-specific instructions, QA steps, and a practical adoption plan.

Good CTA for this surface

“Bring one real workflow and I’ll show you where AI helps, where it does not, and what setup or training would make it stick.”

Contact Mark

Workshop principles

  • Use real workflows, not toy examples.
  • Agree safe-use rules before people paste business data.
  • Keep prompts short enough that staff will actually reuse them.
  • Train checking habits as much as prompting habits.
  • Leave the business with templates, not vague inspiration.

Need this tailored to your business?

The useful jump for most SMEs is not a list of prompts. It is choosing the right assistant, agreeing safe-use rules, and practising on real workflows.

View workshop options