Mark Hay

AI for Work / Claude guide

Claude: set it up so people actually use it.

Claude is strong when the user needs thoughtful written output, careful comparison, or help with longer source material. It is useful for turning messy context into readable decisions.

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The working method

Start with a real task and the source facts.
Set the audience, constraints and output shape.
Check the result before it leaves the business.
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First-week setup

  1. 1Confirm the account and workspace policy before uploading business material.
  2. 2Use Projects where available for recurring work with shared instructions and knowledge.
  3. 3Use Artifacts where available for drafts, tables, simple prototypes, or documents that need iteration.
  4. 4Give Claude explicit constraints: audience, tone, length, source boundaries, and what not to do.

Good first uses

Review a policy and explain what changed in plain English.
Turn a rough process into a clear operating guide.
Draft a customer-facing answer from internal notes.

Watch-outs

  • Long context does not remove the need to check facts.
  • Project knowledge needs curating; outdated files can mislead outputs.
  • Clear constraints matter more than polite vague requests.

Need a workflow fitted to your business?

Bring one real task. We can decide where AI helps, set sensible data rules and leave your team with something reusable.

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